把同学一件珍贵的东西丢了写道歉信英语作文?

Dear friend, I was so sorry that I argued with you several days ago.When I knew that you lost my book,I was so angry that I can't control myself.But now I am realizing my mistake.What's more,I would appreciate it if you can continue making friends with me.That's all. Yours sincerely,

求一篇 :你把向Lily借的英语词典丢失了，对此你表示很抱歉。写一封，注意格式?

不能及时给顾客送货而写的英文道歉信?

Dear Customer, I would like to apologize for the delay in delivering your order. I have looked into the matter and found that it resulted from a problem in our distribution department. We have now resolved this problem and your order has been shipped out today by express delivery at no extra cost to you. You should receive them in 2 days. Please accept our sincere apologies for any inconvenience we have caused you and your customers. Yours sincerely, XXX